Cancellation Policy

At Salvation Store, we understand that plans can change. We aim to make the cancellation process as simple and fair as possible.

Order Cancellation

Orders can be cancelled within 12 hours of placement, provided they have not yet been processed or shipped.
To request a cancellation, please contact our customer support team at [Info@SalvationStore.pk or +92 340 2471417] with your order number.

After Processing or Shipment

Once an order has been processed or shipped, it cannot be cancelled. However, you may be eligible to request a return or exchange after delivery. Please refer to our [Return & Exchange Policy] for more details.

Refunds on Cancelled Orders

If your cancellation is approved, the refund will be processed to your original payment method within 5–7 business days.

We appreciate your understanding and thank you for shopping with Salvation Store. If you have any questions, feel free to reach out to our support team.